The impact of individual versus group rewards on work group performance and cooperation: A computational social science approach
Authored by Daniel Ladley, Ian Wilkinson, Louise Young
Date Published: 2015
DOI: 10.1016/j.jbusres.2015.02.020
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Abstract
Purpose: To examine the effect of individual versus group evaluation and
reward systems on work group behavior and performance under different
task conditions.
Methodology: Uses computational social methods using Agent Based Models
to simulate work group interactions as different forms of iterated
games.
Findings: Group based systems outperform individual based and mixed
systems, producing more cooperative behavior, the best performing groups
and individuals in most types of interaction games. A new role emerges, the self-sacrificer, who plays a critical role in enabling other group
members and the group, to perform better at their own expense.
Research Implications: Suggest opportunities for model development and
guidelines for designing real world experiments.
Practical Implications: Helps firms engineer better performing work
groups as well as the design of other business systems.
Social Implications: Identifies mechanisms by which cooperation can be
developed in social systems.
Originality/Value: Demonstrates the role and value of computational
social science methods and agent based models to business research. (C)
2015 The Authors. Published by Elsevier Inc.
Tags
Productivity
incentives
Organizations
team performance
Special-issue
Public-goods experiments
Prisoners-dilemma
Group
selection
Sales contests
Community size